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Account · Deletion

Your account.
Your decision.

Global App Store 1.0 has no QShot account. If you used an earlier connected beta, you can request deletion of that beta account; your local media remains under your control.

Delete an account from a connected beta

  1. Open QShot and go to Settings.
  2. Select Account management.
  3. Tap Delete account.
  4. Review both confirmation screens and confirm permanent deletion.

These in-app steps apply only to beta builds that still show Account management. If those controls are unavailable, use the email request below. Deletion is irreversible and may require identity verification.

What is deleted

  • Your QShot account authentication record and associated account profile data held by QShot.
  • Server-side identifiers used to operate and secure that QShot account.
  • Other account data that QShot is legally required to delete and is not subject to a permitted retention exception.

What remains

  • Videos, clips, projects, tag sets, marker data, and edits stored locally on your device. Delete these separately in QShot or remove the app after backing up anything important.
  • Copies saved in Apple Photos. Delete these separately in Photos.
  • Your Apple ID or Google Account. Deleting QShot does not delete either provider account.
  • Limited security, transaction, or legal records that must be retained for a permitted period. Routine encrypted backups may retain a protected copy until overwritten.

If you cannot access the app

Email [email protected] with the subject “QShot Account Deletion Request.” Send the request from the email associated with your QShot account where possible. We may ask for reasonable verification before deleting account data.

Account deletion support[email protected]We aim to acknowledge requests within 2 business days and complete verified requests within the period required by applicable law.

账号 · 删除

你的账号,
由你决定。

全球版 App Store 1.0 不提供 QShot 账号。如果你曾使用此前的联网测试版,可申请删除该测试版账号;本地媒体仍由你自行控制。

删除联网测试版账号

  1. 打开 QShot,进入设置。
  2. 选择账号管理。
  3. 点击删除账号。
  4. 阅读两次确认提示,并确认永久删除。

以下 App 内操作仅适用于仍显示「账号管理」的测试版。如果找不到这些入口,请使用下方邮件方式申请。删除不可撤销,处理前可能需要验证身份。

会删除什么

  • QShot 保存的账号认证记录和相关账号资料。
  • 用于运行和保护该 QShot 账号的服务端标识符。
  • 法律要求 QShot 删除且不属于允许保留例外的其他账号数据。

哪些内容仍会保留

  • 保存在设备本地的视频、片段、项目、标签 Set、标记数据和编辑内容。请在 QShot 中另行删除,或备份重要内容后移除 App。
  • 已保存到 Apple 照片的副本,需在照片 App 中另行删除。
  • 你的 Apple ID 或 Google 账号;删除 QShot 账号不会删除服务商账号。
  • 法律允许在规定期限内保留的少量安全、交易或法定义务记录。常规加密备份中的受保护副本可能保留到备份轮换覆盖。

无法进入 App 时

请邮件联系 [email protected],标题填写“QShot 账号删除请求”。如可能,请使用与 QShot 账号关联的邮箱发送。删除账号数据前,我们可能要求合理的身份验证。

账号删除支持[email protected]我们通常会在 2 个工作日内确认收到请求,并在适用法律要求的期限内完成已验证请求。
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